Prospects buy from whoever answers first. This free audit measures what actually happens: log your own test inquiries or upload a CSV export, and see your median response time, after-hours gap, and what slow replies cost you. Everything runs in your browser; nothing is uploaded anywhere.
Submit a real inquiry to your own form, email, or phone line (or a competitor's, from a personal account). Note when you sent it and when the first reply arrived. Leave "First reply" empty if none has come.
Columns needed: received_at and first_reply_at (empty means
never replied). Optional: channel. Good formats:
2026-09-24 14:05, 2026-09-24T14:05:09-05:00, or
Sep 24, 2026 2:05 PM. Timestamps without a timezone are read
as your local time.
Twenty-two synthetic inquiries for a fictional plumbing company: some answered in minutes, some hours later, some never, and a clear after-hours pattern. Your numbers replace these the moment you log your own tests.
Slow means answered after 1 hour. The estimate assumes you lose 50% of slow inquiries that a faster reply would have won; the formula and this assumption are shown with your results, so you can judge them yourself.
| Channel | Inquiries | Median | 90th pct | Within 1 hour | Never |
|---|
This is a range built from your own inputs. The low end counts only inquiries that were never answered; the high end also counts inquiries answered after one hour at the assumed loss share.
NodeStar does exactly this: every inquiry gets a specific, useful reply within two minutes, follow-ups stop the moment the prospect answers, and you get one clean handoff note when a real conversation starts. See how it works.