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InstallLost Lead Recovery

Every urgent care inquiry gets a specific reply within two minutes, day or night

Patient inquiries at your urgent care center get a specific, useful reply within two minutes, any hour, follow-ups stop the moment someone answers, and you get one clean handoff note when a real conversation starts. No patient health details are collected by the agent, and any recording follows state consent rules.

See how it works
Setup
from $2,500 setup
Monthly
from $500/mo
Timeline
About 10 working days

01

About 10 working days

from kick-off to live

02

2 minutes

first reply, day or night

03

Stops on reply

follow-ups end the moment they answer

04

Tested first

your approval before unattended sending

How it works

Watch it work

The same workflow you just saw in the hero, step by step. Sample data throughout.

  1. 01

    Kick-off call

    A 30-minute call to map your inquiry channels and quiet hours. We agree the scope, quote, checks, and launch timing with you during discovery.

  2. 02

    Wire the channels

    Form, inbox, SMS number, and missed-call events all feed one trigger queue with the reply rules configured.

  3. 03

    Check and approve before launch

    We test simulated inquiries suited to your channels and routing rules, including reply quality and timing, stop-on-reply, escalation, and handoff. You approve the results before unattended live sending.

  4. 04

    Ongoing

    Handoff notes on every real conversation, and a monthly report: inquiries, reply times, conversations started, handoffs.

What you get

The whole install

One queue for every channel

Website form, email inbox, SMS number, and missed-call events all feed one trigger queue.

Replies written from the question

The first reply references what the prospect actually asked. Never a generic autoresponder.

Follow-ups that stop on reply

A sequence that keeps trying until the prospect answers, then stops instantly.

Quiet hours and opt-out

Respected by default, reviewed against your registration and local rules during setup.

Handoff note with full context

One clean note to you or your CRM when a real conversation starts.

Decision gate on every step

An automated judgment decides whether to continue or route to you. The stronger model writes the replies.

Functional checks before launch

Simulated inquiries check reply quality and timing, stop-on-reply, escalation, and handoff. You approve the results before unattended live sending.

Monthly report

Inquiries, reply times, conversations started, handoffs. One page.

What it costs

A fixed quote, before we start

Setup

$2,500 to $5,000

Monthly

$500 to $1,200

The final number depends on your setup. We quote it fixed after a short call, and it stays fixed.

Included

  • Every channel wired into one trigger queue
  • Two-minute first replies and stop-on-reply follow-ups
  • Decision gate routing judgment calls to you
  • Functional checks, launch approval, and monthly report

Who it is for

Made for this line of work

Urgent care centers and walk-in clinics that get calls and form inquiries about hours, wait times, and insurance while the front desk is with patients. Typically 5 to 50 staff.

How it works here

The workflow in practice

Website form, email inbox, SMS number, and missed-call events feed one trigger queue. The first reply is written from what the caller actually asked: hours, location, wait time information you publish, insurance plans accepted, and registration basics. Replies are logistics only and no patient health details are collected by the agent; anything about symptoms is directed to come in or call the clinical line per your rules, and any recording follows state consent rules. Urgent care centers commonly run athenahealth or a similar practice system; handoff notes go to your inbox or system and your front desk takes it from there, and we do not claim prebuilt integrations with those systems. Quiet hours and opt-out follow your rules, and scope-specific simulated inquiries are checked for reply quality and timing, stop-on-reply, escalation, and handoff, with your approval before unattended live sending.

Questions

Questions people ask

Also for

The same install, built for your line of work

Bigger picture

New to AI implementation?

Read how an implementation runs from discovery to handover, what the installs cost, and how to choose a partner in our AI implementation guide.

Who you talk to

You will talk to the people who build it

No account managers, no handoff to a junior team. The 30-minute call is with us, the quote comes from us, and if you go ahead, we build it.

Behind us is a wider NodeStar engineering team, including a PhD in AI, and tech partners like Kolibri Labs.

Piroune Balachandran, Founder & CPO

Piroune Balachandran

Founder & CPO

Co-founded Enso with Alejandro Fenn. Six years in economic consulting at Cornerstone Research.

Alejandro Fenn, Founder & COO

Alejandro Fenn

Founder & COO

Three-time founder; go-to-market and partnerships. Also co-founder of Enso.

Konrad Łykowski, Head of ML & CloudOps

Konrad Łykowski

Head of ML & CloudOps

Designed a 60 PB AI vision system and built Australia's largest Kubernetes clusters.